Support Center
Having trouble with the game? Here you will find clear and quick solutions to the most common issues. Click on the error you encountered or check the FAQ section.
Common Errors
Process has exited
Re-enable or reinstall your graphics card drivers.
Incorrect Parameter
Your antivirus deleted main.exe. Add the game folder to your antivirus exclusions.
GL Version
Update your PC drivers, including both CPU and GPU.
VCRUNTIME140.dll
Download and install the Visual C++ 2015-2022 Redistributable (x86) from Microsoft. This file is required to run the game.
Frequently Asked Questions
I'm seeing square letters, can't read anything
You need to install the ARIALUNI.TTF font located in the game folder or download it here.
"Antihack Detected" appears when entering the game
Reinstall the client. This usually happens when your files differ from the official ones.
The installer is detected as a virus
Use the WinRAR Version instead and exclude the folder from antivirus.
MU closes after loading screen
Antivirus likely deleted IGC.dll or you're using a VPN. Try disabling VPN and reinstalling.
Can't click "Start Game", it's greyed out
Your connection is being blocked. Check antivirus, firewall, or malware.
Still need help?
If you didn’t find your issue here, contact us directly via Discord or email:
